DealerRater Dealer Of The Year Award- Two Years in A Row!

DealerRater, the world’s leading car dealer review website, has announced the winners of its annual Dealer of the Year Award program. Award recipients are recognized for distinction in outstanding customer service based upon consumer reviews of dealership experiences shared on DealerRater.com and DealerRater.ca.

DealerRater’s Dealer of the Year Awards are given annually to the top U.S. and Canadian car dealers based on a Bayesian algorithm called PowerScore™, which considers the dealership’s average DealerRater star-rating as well as the total number of reviews written about the dealership during the 2017 calendar year. Categories for scoring include customer service, quality of work, friendliness, pricing and overall experience.

“This year’s Dealer of the Year Award winners stood out because of their dedication to providing superior customer service,” said Jamie Oldershaw, General Manager of DealerRater. “Today, deals are won and lost on experience, and it’s clear from their online reviews that these dealerships understand how to take care of their customers. DealerRater offers shoppers the opportunity to select the right person at the right dealership so their online experience translates seamlessly to their offline experience, and for dealers this means they are building rapport with an informed, ready-to-buy customer long before shoppers show up on the lot.”

To qualify for the DealerRater Dealer of the Year Awards, new- and used-car dealers must have had at least 25 new reviews written on DealerRater.com during 2017 and averaged a minimum of a four out of five-star rating. Winners selected to receive the distinction scored the highest within their brand categories nationwide for U.S. and Canada.

Jessup Auto Plaza has received Dealer of the Year awards for both the 2017 and 2018 year!

Posted in Uncategorized | No Comments »